How to get your car out of impound in Arlington
If your car got towed in Arlington, here is how to find it and get it back today.
What Massachusetts law says
In Greater Boston a towed car sits in one of three places, and which one changes everything. Inside Boston city limits it is at the City of Boston tow lot at 200 Frontage Road, with published city fees. In any separate city or town, from Cambridge to Quincy, it is at that town's own impound, capped by state rate ceilings. And a tow from a private lot or a police order follows a third set of rules statewide. Work out which one you are in first. The fastest way to find a car towed inside Boston is the city lookup at cityofboston.gov/towing/search, which covers the past 15 days; if you do not have the plate, the Boston Police tow line is 617-343-4629.
Arlington sits outside Massachusetts, so a different state's impound and towing rules apply here instead of the Massachusetts law above. Call the line and the operator who takes the job can walk you through what's different for your vehicle.
How it works in Arlington
- 1 Find out where it is
Inside Boston, search the plate at cityofboston.gov/towing/search, which covers the past 15 days, or call 617-635-3900; without the plate, use the Boston Police tow line at 617-343-4629. In a suburb, call the police department that ordered the tow.
- 2 Confirm which kind of tow it was
A City of Boston tow, a separate town's impound and a private-property tow follow different rules and go to different lots. Getting this wrong sends you to the wrong place.
- 3 Bring the right documents
To redeem a car from the City of Boston lot you need a valid driver's license, your license plate number, proof of active registration and proof of insurance. A town impound may ask for the same, so confirm before you go.
- 4 Know how they take payment
The City of Boston lot accepts cash, a money order, a cashier's check, or a debit or credit card with a 2.5% processing fee. A suburban impound sets its own payment rules, so ask first.
- 5 Watch the storage clock
At the City of Boston lot storage runs $3 an hour up to $15 a day. A town impound is capped by the state at up to $35 per 24 hours. Either way it accrues while you decide, so call early.
- 6 Move inside the 15-day window
The city's online lookup only covers the past 15 days, and a car left unclaimed can be treated as abandoned under state law. The sooner you act, the less it costs and the easier it is to find.
What this looks like around Arlington
A tow in Newton, Waltham, Brookline, Watertown and Belmont goes to that town's own impound, not the Boston lot, so call the department that ordered it and ask which lot has the car. The charges are capped by the state Department of Public Utilities in 220 CMR 272: up to $132 for a base tow within five miles and up to $35 per 24 hours of storage. Each town keeps its own hours, so confirm them before you drive over.
Arlington runs its own impound, not the City of Boston lot, so a Boston city fee will not match here. Call the police department that ordered the tow and ask for the tow fee and the daily storage rate. A police-ordered or private-property non-consensual tow is capped by the Massachusetts DPU maximums in 220 CMR 272: up to $132 to tow within five miles, up to $4.40 a mile beyond, and up to $35 per 24 hours of storage at a lighted fenced lot or $17.50 otherwise. Those are state maximums, not a set price. Under M.G.L. c. 266 s. 120D a private-property tow taken without posted no-parking signs at every entrance and exit, or without written notice to the local police chief before removal, must be released with no removal or storage charge. In Arlington call the police department that ordered the tow, since an Arlington tow goes to the town's own contracted lot.
Arlington runs along Route 2 as it heads toward the Alewife bottleneck, one of the most congested points in the state, so its towing leans on the highway: breakdown and crash recovery at the corridor and the rush-hour crush at Alewife. The Minuteman Bikeway runs through the town, and the neighborhoods are a mix of single homes and denser blocks with tight parking. That keeps ordinary lockouts and residential tows steady between the highway calls. As its own town, a tow in Arlington follows the state DPU maximum rates, up to $132 to release plus up to $35 a day storage, rather than the Boston lot fees. The operator we send covers the Route 2 corridor and the neighborhood streets, and points you to the Arlington process for an impounded car.
Common Arlington questions
How do I find out where my car was towed in Arlington?
Inside Boston, search the plate at cityofboston.gov/towing/search, which covers the past 15 days, or call 617-635-3900; if you do not have the plate, the Boston Police tow line is 617-343-4629. If a suburb towed it, call that town's police department directly.
What will I owe to get my car out of impound in Arlington?
If the City of Boston towed it, the published fees are $90 to tow plus $3 an hour of storage up to $15 a day. If a separate town towed it, the charge is capped by the state Department of Public Utilities in 220 CMR 272: up to $132 for a base tow within five miles and up to $35 per 24 hours of storage.
Can I pay by card in Arlington?
At the City of Boston lot, yes: it takes cash, a money order, a cashier's check, or a debit or credit card with a 2.5% processing fee. A suburban impound sets its own payment rules, so ask before you drive over.
Can Quick Tow Boston release my car from impound in Arlington?
No, and we will not pretend otherwise. We connect drivers with private tow and roadside operators. We are not the city lot, the town or the police department holding your car, so we cannot waive fees or speed up a release. What we can do is help you work out who has it and line up an operator once it is released. Call (857) 858-5057.
Related help for Arlington
Impound release process in the rest of the West Suburbs area
Need your car towed once it's released in Arlington?
We can't waive the yard's fees. We can line up an operator the moment it clears.